Worry-Free Protection
Service Agreements
Keep your heating and cooling systems running at peak performance year-round with priority service, discounted repairs, and annual tune-ups.
What's Included
Every Worry-Free Service Agreement comes with these benefits to keep your home comfortable and your system protected.
Priority Call Status
Agreement members are moved to the front of the line — including nights, weekends, and holidays.
20% Off Labor & Parts
Save 20% on all labor and parts for any repair while your agreement is active.
24/7 Emergency Service
Night, weekend, and holiday emergency service — 365 days a year.
Annual System Cleaning
One heating inspection and one AC cleaning per year, including a standard 1" filter per system.
Discounted Service Calls
First hour just $200 during business hours (reg. $270) or $280 after hours (reg. $350).
Mechanical System Cleaning
Thorough cleaning and inspection keeps your equipment running at peak efficiency.
Agreement Plans & Pricing
Choose the plan that matches your system. Save $15 for each additional AC or heating system added to your agreement.
| Plan | System Type | Annual Price |
|---|---|---|
| Plan 1 | Air Conditioning | $150 |
| Plan 2 | AC with Gas or Electric / Heat Pump with Electric Heat | $240 |
| Plan 3 | AC & Oil Furnace | $275 |
| Plan 4 | Oil Furnace (includes nozzle/standard oil filter) | $185 |
| Plan 5 | Gas Furnace | $160 |
| Plan 6 | Geothermal Heat Pump (excludes well side/pump pack) | $260 |
| Plan 7 | Heat Pump w/ Gas Backup | $285 |
| Plan 8 | Ductless Split Units (1 indoor, 1 outdoor) | $240 |
Optional Add-Ons
Agreement Terms & Conditions
- a.Inspections and cleanings are scheduled Monday–Friday, 9 AM – 4 PM during non-peak periods. Owner agrees to make premises available.
- b.$15 discount for each additional AC or heating system on the agreement.
- c.If called out and the system is working properly, the full service call fee applies.
- d.North Star will call at least once to schedule cleaning/inspection. Scheduling is a dual responsibility — if no one is home for a scheduled visit without canceling, the visit is considered completed.
- e.Payment is due upon completion of any service call.
- f.A $100 fee applies if a key must be picked up and entry is denied. A $50 fee may apply if the key location is not en route.
- g.Service agreements cover units 5 tons or less. Contact the office for rates on larger units.
- h.An additional $35 fee applies if a ladder over 6 feet is required for servicing.
- i.For multiple flights of stairs, North Star is not responsible for cosmetic damages (nicks, marks, etc.).
- j.A 3% surcharge applies for credit card payments.
- k.A 100% deposit is required on all orderable parts at the time of order approval.
- l.All warranties are subject to shipping charges.