Our Team
The people behind your comfort.
Family-Owned, Community-Driven
North Star Heating & Air Conditioning was founded in 1998 as a family-owned business, and that's exactly what we remain today. Our team is made up of factory-trained, NATE-certified technicians who are passionate about delivering exceptional HVAC service to every customer.
Every member of our team undergoes rigorous training on the latest HVAC technologies and best practices. As a Bryant Factory Authorized Dealer, our technicians receive specialized training to ensure every installation and repair meets the highest industry standards.
From our office staff to our field technicians, everyone at North Star shares the same commitment: providing honest, reliable, and affordable comfort solutions for our community.
Integrity
Honest pricing, transparent communication, and no hidden fees — ever.
Excellence
Factory-trained and certified technicians who take pride in every job.
Customer First
Your comfort is our top priority. We treat every home like our own.
Community
Locally owned and operated, proudly serving our neighbors since 1998.
Meet Our Team
Get to know the skilled professionals who keep Sussex County and the Eastern Shore comfortable year-round.
Harry
Owner / President
Tyler
Install Foreman
Shelly
Sales Representative
Brandon & Jim
Certified Service Technicians
Drew, Sam, Austin, Brayden & Kole
Installation Team
Melvin
Warehouse Manager
Kristen
Front Desk / Assists Service